Deux Privacy Policy

Last Updated: May 30, 2026

1. Preface

Welcome to use Deux (hereinafter referred to as "the Application"). We attach great importance to users' privacy and data security, and process personal information in compliance with the principles of legality, legitimacy, necessity and good faith.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information, as well as your legitimate rights regarding personal data protection.

This Application is intended solely for users aged 18 and above. Individuals under the age of 18 are not permitted to register for or use any services of the Application.

2. Collection of Personal Information

In accordance with applicable laws, regulations and service requirements, we only collect the following necessary personal information to ensure the normal operation and optimized experience of the Application:

  1. Account & Profile Information: Email address, username, profile photo, gender, date of birth, region and other profile details voluntarily provided by you.
  2. Device Information: Device model, operating system version, unique device identifier, IP address, network status, system language and other relevant device data.
  3. Usage Behavior Information: Login records, in-app browsing and interaction logs, friend connections, in-app messages, reports and complaints, as well as usage duration and frequency.
  4. Payment Information: All subscriptions and virtual item purchases are processed via official payment channels including Apple Pay and Google Pay. We do not collect, record or store sensitive payment data such as bank card numbers or payment passwords.

Account Deactivation Link: https://www.deux-chat.com

3. Use of Personal Information

We will only use the collected personal information for the following legitimate purposes and will not misuse your data beyond the scope required for service delivery:

  1. Deliver, maintain, operate and continuously optimize the services and functions of the Application.
  2. Provide personalized content matching, recommendations and display based on your usage data.
  3. Prevent fraud, spam and improper use of services, and safeguard account security and platform order.
  4. Provide customer support, troubleshoot technical issues and handle user feedback.
  5. Comply with applicable laws, regulatory requirements and industry compliance standards.

4. Sharing of Personal Information

We will never sell, rent or trade your personal information. We may share your data only under the following circumstances:

  1. Where we have obtained your explicit consent and authorization.
  2. Sharing necessary data with authorized third-party service providers (including cloud storage, data analytics and push notification services) solely to support the operation of the Application. Such partners are prohibited from using the data for other purposes.
  3. As required by applicable laws and regulations, or mandatory requests issued by judicial authorities and regulatory bodies.
  4. When it is necessary to protect the legitimate interests of users, the platform or public safety.
  5. In the event of merger, acquisition, asset transfer or similar corporate restructuring, provided that the receiving party is bound by the same privacy protection obligations.

5. Data Security and Retention

We have established a comprehensive data security system, adopting technical and administrative measures including encrypted data transmission, access control, regular security audits and firewalls to protect your personal information against leakage, tampering, loss and unauthorized use.

We retain your personal information only for the shortest period necessary to fulfill the purposes for which it was collected. Upon expiration of the retention period, we will delete or anonymize your data in accordance with the law.

6. Your Rights

You may exercise the following rights related to your personal information via the in-app settings or our customer service channels:

  1. Access, review, correct and supplement your personal account and profile information.
  2. Request deletion of your personal data and apply for account cancellation.
  3. Withdraw your previously granted authorization for data processing.
  4. Obtain a copy of your personal information, and submit inquiries, objections or complaints regarding our data processing rules.

Contact Email for Inquiries and Complaints: service@deux-chat.com

7. Protection of Minors' Privacy

This Application is exclusively for adult users, and we do not actively collect any personal information from minors.

If we accidentally obtain personal information of minors due to system errors or false registration, we will immediately delete the relevant data and terminate the corresponding account access once discovered.

Child Safety Standards: https://deux-chat.com/children-safety-policy.html

8. Third-Party Services

The Application may integrate third-party SDKs, advertisements, data statistics tools and external links. Such third-party services are operated independently by relevant providers. The processing of your information by third parties is subject to their own privacy policies, and we assume no liability for their data practices.

9. Policy Updates and Notifications

We reserve the right to revise this Privacy Policy from time to time in light of product updates, business adjustments and changes in laws and regulations. Updated versions will be posted via in-app announcements and official website notices.

For material changes that may affect your rights and interests, we will notify you in advance through in-app pop-ups, internal messages or registered emails.

10. Contact Us

If you have any questions, suggestions or complaints regarding this Privacy Policy, please contact us through the information below: